Category Archives: Insights


Has COVID-19 made you think about making big and impactful business process change, yet? If so, here’s a tool for that.

Adaptable businesses modify and develop their processes to the situation. One school of thought on modifying and developing processes is Six Sigma.

Among the most fundamental Six Sigma tools is the SIPOC process framework. “SIPOC” stands for Supplier –Input –Process –Output –Customer. Using some version of a SIPOC is essential for methodical process definition, measurement, analysis, improvement, and control work.

The SIPOC process framework in the presentation below was developed by TSM Worldwide LLC to illustrate application to a manufacturing (e.g. a machine shop) or mechanical contracting-related fabrication environment.