The TSM approach is to coach, counsel, and actively collaborate with clients. Rolling up the sleeves; wherever needed; solving problems; getting tough work done well. This is what TSM does best.
TSM helps clients achieve their goals while delivering value to shareholders, trading partners, customers, and other stakeholders. Our collaborative approach extends beyond clients themselves, and may involve working with customers or trading partners. Our work in non-market domains involves engaging with influential personalities within governance and/or regulatory organizations, non-governmental organizations, academia, and the media as well.
Unlike larger consulting firms, our client approach is outcome-based and value-driven. TSM can team with clients to plan and to execute tactically, operationally, or strategically. Our approach to problem solving follows a methodology where data drives decision-making; assumptions, linkages, and dependencies matter; external and internal factor analyses are relevant; and addressing organizational structure, processes, technology, and individual stakeholders are elemental success factors.
TSM evangelizes best practices in business management, project management, research and analysis, product and brand marketing, and business strategy found in Fortune 100 firms and world-class consulting firms.
TSM conducts one-time or ongoing special projects as the client need dictates. These could be very narrow in scope, broadly-scoped, and/or multi-dimensional. Our projects have addressed not only conventional corporate or marketing challenges, but also non-market challenges by engaging influencers, thought leaders, stakeholders, and decision-makers in government, industry, media, and civil society organizations.
For nearly 10 years we have operated using a 100% virtual practice model to facilitate our work with clients and expand our network of business researchers, analysts, and consultants. The virtual practice model allows us to be more dynamic and responsive to client needs and helps keep our fees competitive.